10 hrs/week · $15/hr · Cancel anytime
A dedicated virtual assistant handles inbound support tickets, responds to customer inquiries, and keeps your inbox at zero — freeing your team for higher-value work.
Add VA Customer Support
VA 10 · Weekly · $150/wk
Secure checkout · 256-bit SSL encryption · Cancel anytime
The VA Customer Support plan (VA-10) gives you a dedicated virtual assistant for 10 hours per week at $15 per hour — billed weekly at $150. Your VA handles inbound support tickets, responds to customer inquiries across email and chat, updates CRM contact records and tickets, and provides weekly activity reports so you always know what was accomplished.
This plan is ideal for small businesses and solo entrepreneurs who need reliable customer support coverage without hiring a full-time employee. Your VA works inside your 1stContact.ai account, so every interaction is logged, tracked, and visible in your CRM pipeline. Escalation protocols ensure that complex issues are routed to your team when human judgment is needed.
Because the VA operates within your existing 1stContact.ai workspace, there is no onboarding overhead, no separate tools to learn, and no data silos. You get professional support coverage at a fraction of the cost of a full-time hire — and you can cancel anytime.
The VA-10 plan includes 10 hours of dedicated virtual assistant time per week, billed at $15 per hour. The weekly rate is $150 and you can cancel anytime.
Your VA handles inbound email and chat support, CRM contact and ticket updates, weekly activity reporting, and follows escalation protocols to route complex issues to your team. All work is done inside your 1stContact.ai account.
Yes. If 10 hours per week is not enough, you can upgrade to VA-15 (15 hrs/week, $225/wk) for social media and content management, or VA-20 (20 hrs/week, $300/wk) for sales and outreach support.